FAQ
Common Questions
Everything you need to know before your first visit.
Do you work on all makes and models?
Yes — our technicians service all domestic and import vehicles, from daily drivers to luxury cars. We have the diagnostic equipment and expertise for Ford, Chevy, Toyota, Honda, BMW, Mercedes, and everything in between.
How long will my repair take?
Most routine services (oil changes, brake pads, diagnostics) are completed same-day. Larger repairs typically take 1-2 days. We'll give you a clear timeline when we provide your estimate, and we'll text you updates along the way.
What forms of payment do you accept?
We accept all major credit cards (Visa, Mastercard, Amex, Discover), debit cards, cash, and personal checks. For larger repairs, ask about payment options.
Do I need an appointment, or can I just drop in?
We accept both! Appointments guarantee a time slot, but we welcome walk-ins and will get you in as quickly as possible. For oil changes and inspections, no appointment is usually needed.
How do I know if I really need the repair you're recommending?
We believe in full transparency. We'll show you exactly what we found — often with photos or video from under your vehicle. We explain what's urgent, what can wait, and what's just something to keep an eye on. No pressure, ever.
Do you offer financing for larger repairs?
We accept all major credit cards and can sometimes work out a payment plan for larger repairs. Just ask at the front desk — we'll do what we can to help.
What forms of payment do you accept?
We accept all major credit cards (Visa, Mastercard, Amex, Discover), debit cards, cash, and personal checks. We also offer financing through our partner for larger repairs.
Can I drop off my car early?
Yes! Our key drop box is available 24/7 at the front entrance. Just fill out an envelope with your name, phone, and concern, drop your key inside, and we'll call you first thing.
Do you offer loaner vehicles?
Yes, we have a limited fleet of loaner vehicles available for repairs expected to take more than one business day. Please request one when scheduling your appointment.
Is your work guaranteed?
Yes, we stand behind our work. We explain how parts and labor are covered before you approve the repair, and it's written on your invoice so you can drive with confidence.
Still Have Questions?
We're happy to answer anything. Give us a call or stop by — no appointment needed for a quick chat.
